Token Rewards

1. Introduction


1.1. The Token Reward platform provides an economic value wherein the consumers can realize the true value of the purchase. The Token Reward allows the purchaser to shop online and receive goods or items in accordance to the Token Reward value. The Token Rewards also can be used for many other purposes like receiving discount, rebate, cash back or buying gift cards.

1.2. These programs track, monitor and incentivize in terms of a Token Rewards for their purchases of all items or brands through website. The promise is simple: The more you shop and spend, the more Token Rewards you receive in return.

1.3. The objective of this program is to encourage new customers and at the same time rewards existing customers to remain with Big Blur Food Capital (M) Sdn Bhd. It is also to motivate existing customers to remain engaged and spend with us.

1.4. The Token Rewards customer loyalty program gives customers points for transacting a completed purchases of products through website.

1.5. The Token Rewards program will assist the Company to understand customers better and from the statistic gathered, it will help the Company to understand customers more deeply and gain insights to help the Company to give more new initiatives.


2. Benefits to Customers


2.1. The Token Reward is given for all purchases made through website. Customers have the opportunity to save money on things they have already purchased.

2.2. Customers gets more benefits for their money by receiving rewards for purchases they were already likely to make. The benefits go beyond the measurable and materialistic. It reaches consumers on an emotional level.

2.3. It gives the customers the trustworthy feeling when retailers offer meaningful incentives that demonstrate the Company understand their customers. The trust built will only grow.

2.4. Token Rewards are worth money in, so you can spend it to purchase goods listed in

2.5. Emotionally, customers also have the potential to enjoy themselves. In times upon accumulation, the Token Rewards can be used to shops more items without you having to pay anything.


3. Token Rewards


3.1. Big Blue reward customer purchases through with Token Rewards which is redeemable for other products discounts.

3.2. reward customers for purchases with points which can be redeemed for discounts. It automatically set how many points customers should earn for each dollar spent and set how many points can be redeemed for a specific discount amount.

3.3. Token Rewards Features:

  • Easily define how many Token Rewards are earned for purchases, and the value of Token Rewards for purchase discounts.
  • control the maximum discount that can be earned using points at the cart, category, or product level.
  • The Token Rewards shall apply to all current and previous orders so customers can start redeeming Token for discounts immediately.
  • The Token Rewards will quickly adjust the Token balance for a customer.
  • View a log of all points changes made for customers

3,4, Earn Token Rewards for all Purchases. Token Rewards are earned for purchases based on the conversion rate set. This conversion rate can be overridden at the category or product level, so customer are encourage to purchase specific products. Token Rewards earned are displayed on the product page and on the cart/checkout page.

3.5. Customer can redeem Token Rewards for discounts for the cart, product category, or product level that will limit the discount available for each product.


4. Token Rewards Terms and Conditions


4.1. Purchases made in site are eligible for the Token Rewards. Purchases made in department stores, specialty stores, origins retail stores in affiliates not solely owned and operated by retail stores outside of the are not eligible for the Token Rewards.

4.2. To be entitled for a Token Rewards there must be a minimum purchase of RM100 in website. For every RM100 paid through website a Token Rewards of 1,000 Token will be awarded.

4.3. Token Rewards can be redeemed to purchase a products listed in the website. For redemption purposes a minimum of 1,000 Token Rewards are required. The value of 1,000 Token points is equal to RM10.00.

4.4. Only the member paying for the products in may accumulate Token Rewards and benefits. Members will not receive Token Rewards on purchases which are reimbursed by or other organizations ineligible to participate in the Token Rewards Program. We reserve the right to monitor the number of accounts per household and refuse, merge or close additional or duplicate accounts at any time.

4.5. Token Rewards cannot be exchange for cash or RM. There is no expiry date for Token Rewards. Token Rewards is not transferable to another person.

4.6. Your accumulated Token Rewards are valid in your Token account so long as you make a purchase at the site or in an, using your member identification.

4.7. Token Rewards earned through have no cash value, are non-transferable, and you have no property rights in or to Token Rewards or other related program benefits.

4.8. Token Rewards credited to your account will be decreased or reversed, as applicable, if part or all of the purchase is returned or cancelled or if the credit is obtained through fraudulent or other activity that violates these Terms and Conditions, as determined by us in our sole discretion.

4.9. The sale, barter, transfer, or assignment of any rewards or benefits offered through the program other than by us, is expressly prohibited. Any applicable tax liabilities resulting from Token Rewards earned under the program are the responsibility of the member.

4.10. Big Blue will manage Customer’s Token Rewards by quickly update the Token Rewards balance for a customer on the manage page. Any changes to a customer’s Token Rewards balance are then logged and displayed on the customer’s account page.

4.11. To be eligible for Token Rewards, purchase must be made on qualifying products. Qualifying purchases include merchandise, and exclude gift cards, sales tax, state fees, shipping charges, delivery charges or other excluded charges specified by us from time-to-time.

4.12. We are not responsible for any Token Rewards lost or redeemed due to fraudulent activity.

4.13. We are not responsible for rewards, benefits and/or points lost or redeemed due to fraudulent activity by you or any third party. We are not responsible for rewards that are lost, stolen or otherwise destroyed.

4.14. We reserve the right to change the Token Rewards program benefits, how you earn Token Rewards and how we evaluate and reward your eligible purchases and/or other Token Rewards program activity.

4.15. We reserve the right to place limits on the number of purchases or activities that are eligible for the Token Rewards, the number or types of Token Rewards or benefits you may receive or earn in any given tier or at any given Token Rewards level, in a given time period or for the duration of the Token Rewards program, and/or any combination thereof.

4.16. If you have concerns that a purchase or other activity was not properly applied to your account, you should contact Big Blue Food Capital Sdn Bhd at Your email must specify your name, address, phone number, and email address. This email must be sent no more than thirty (30) days after the date the purchase or other program activity took place. We are not responsible for late notifications about purchases or other program activities not being credited to an account.

4.17. The Token Rewards and its benefits are offered at our sole discretion. We may, in our discretion, cancel, modify, restrict or terminate these program or any aspect or feature of the program at any time without prior notice, even though such changes may affect the value of rewards or benefits already accumulated or earned and/or the ability to redeem accumulated Token Rewards or benefits. 

4.18. We reserve the right, at any time, in our sole discretion, to:

  1. Exclude you from participation in the Token Rewards program;
  2. Discontinue your participation in the Token Rewards program; and/or
  3. Suspend or audit your membership account for any amount of time without prior notice.

4.19. Any suspected abuse of the Token Rewards program, failure to follow any Terms and Conditions, no purchase activity for 12 months or more, illegal activity, fraud, misrepresentation or other conduct inconsistent with these Terms and Conditions and/or detrimental to us or our interests, including without limitation, any suspected illegal, fraudulent other unauthorized use of any Token Rewards points, and/or benefits, may result in the revocation of your membership and make you ineligible for further participation in the Token Rewards program. If your membership is revoked, any rewards or benefits in your account will automatically expire and your access to the Token Rewards program and features will automatically terminate in our sole discretion. If we suspect illegal activity, fraud, misrepresentation, abuse or violation of these Token Rewards Terms and Conditions, we also have the right to take appropriate legal action, in our sole discretion.

4.20. If you decide you no longer want to be a part of the Token Rewards program, you may cancel your membership at any time by opting-out in your account on the Site or by calling (+603) 2181 3287. If you cancel your membership, your tier status and any Token Rewards points, rewards or benefits in your account will automatically expire.